Michiel Hauwaert, founder of IT Volk, with a technical background as a software developer, has for over 7 years acted as a bridge between business and IT as an analyst. He's an avid proponent of Design Thinking principles, focusing on user-centric solutions. With the rise of AI, he aims to bridge the gap between business and AI, utilizing hands-on workshops that start with business pain points and objectives before exploring potential AI solutions.