Enabling the future of work

This course will be given by Prof. Rob Heyman on Friday 22 March 2024 from 9.30 to 16:30 CET at the FARI Test & Experience Center (Cantersteen 16, 1000, Brussels).

The problems or challenges we wish to address in this 1-day course are:

Adopt AI or die: there is a push to use a form of artificial intelligence for each organization, and failure to do so seems to imply the end of your organization’s history. But how do you ensure that your investments in AI are sustainable and successfully adopted by your colleagues and employees?

While you are adapting to this new technological context, you will also have to deal with new regulations. How will you do this?

Lastly, adopting technological and legal change is not something you do on your own, so what are methods to facilitate this change in your organization?

While not absolutely necessary, it helps to have a clear challenge in mind when joining this session. Rob will invite you to work on your innovation case or with someone in case you lack one.

Knowledge of legal frameworks or AI is not necessary.

Session 1: How to and how not to Introduce Automation on the Work Floor

We will look at practical, theoretical concepts to understand innovation on the work floor and the tension between users and technology. The aim is to understand all successful technology adoptions as innovations that change users’ daily practices.

Next, we discuss cases where AI or industry 4.0 applications were introduced and what these meant for different stakeholders. If you have a case, you wish to discuss, be sure to contact Rob Heyman to discuss this as part of the session.

Session 2: Boosting Operational Efficiency by Reducing Digital Friction and Increasing Agility

If you believe innovation can only be successful if practices change, then it follows that regulations can only be successful if regulations change practices, too. In this part we look at the particular challenges we experienced during the implementation of the GDPR and what this might mean for the implementation of the AI Act.

Session 3: Improving Information Protection and Governance

During the last part of the day, we will use a case for innovation of your choosing and define a workshop or process to include colleagues and employees in this process. In this interactive part, you will learn a few facilitation methods and the key ingredients to define co-creation projects on your work floor.