Using generative AI responsibly and proficiently at work

Learning outcomes

• Describe strengths, weaknesses, and best practices in the use of LLMs
• Apply good practices to minimize biases and hallucinations in LLMs
• Use and adapt prompting strategies for brainstorming, steering writing styles, defining language complexity, content drafting, and summarization
• Discuss ethical implications, ownership, and copyright of AI-generated content
• Evaluate quality and reliability of AI-generated content
• Create illustrations with generative AI tools 

AI methods used

The course focuses on generative AI based on large language models (LLMs) that produce outputs through probabilistic prediction from large datasets. It covers prompting as the core method of interaction, showing how prompt structure and context shape outputs, and highlights key limitations such as bias, hallucinations, and variability.