Eline Oeyen holds a PhD in Medical Sciences and works as a Care and Innovation officer at AZ Voorkempen in Malle. In this role, she is involved in a range of research and innovation initiatives that support the development and implementation of innovative healthcare practices. As part of the CareAIgent research project, she contributes to a living lab pilot investigating the implementation of an ambient AI scribe in a real-world hospital setting. Drawing on her expertise, she helps bridge the gap between research, innovation, and everyday clinical practice.